Privacy Policy

Privacy Policy for skywardmedical.com

This Privacy Policy outlines how skywardmedical.com (referred to as the "Site" or "we") collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect specific information about your device, your interaction with the Site, and information necessary to process your purchases. Additional information may be collected if you contact us for customer support. "Personal Information" in this Privacy Policy refers to any information about an identifiable individual. See below for details on the Personal Information we collect and why.

• Device Information

  • Purpose of collection: To load the Site accurately for you and perform analytics on Site usage to optimize our Site.
  • Source of collection: Collected automatically using cookies, log files, web beacons, tags, or pixels when you access our Site.
  • Disclosure for a business purpose: Shared with our processor Shopify.
  • Personal Information collected: Version of web browser, IP address, time zone, cookie information, viewed sites or products, search terms, and interactions with the Site.

• Order Information

  • Purpose of collection: To provide products or services, process payments, arrange shipping, provide invoices/order confirmations, communicate with you, screen orders for potential risk or fraud, and provide information or advertising based on your preferences.
  • Source of collection: Collected directly from you.
  • Disclosure for a business purpose: Shared with our processor Shopify.
  • Examples of Personal Information collected: Name, billing address, shipping address, payment information, email address, and phone number.

Behavioral Advertising

We use your Personal Information for targeted advertisements or marketing communications that we believe may interest you. For example:

• We use Google Analytics. Read more. Opt-out.
• Learn more about targeted advertising at NAI's educational page.
• Opt-out links for targeted advertising: Facebook, Google, Bing, Digital Advertising Alliance’s opt-out portal.

Using Personal Information

We use your Personal Information to provide services, including offering products for sale, processing payments, shipping orders, and keeping you informed about new products, services, and offers.

Retention

We retain your Personal Information for our records when you place an order unless you request its erasure. Refer to the 'Your rights' section below for more information on the right of erasure.

CCPA

California residents have rights regarding their Personal Information. Contact us for access, portability, correction, update, or erasure requests. Authorized agents can also submit requests on your behalf.

Cookies

A cookie is a small amount of information downloaded to your device when you visit our Site. We use various cookies for different purposes. Learn more about managing cookies and their impact on user experience.

Do Not Track

We do not alter data collection and usage practices based on "Do Not Track" signals from browsers due to the lack of consistent industry understanding.

Changes

This Privacy Policy may be updated to reflect changes in practices or for operational, legal, or regulatory reasons.

Contact

For more information, questions, or complaints about our privacy practices, contact us at support@skywardmedical.com.