Afikim Electric Vehicles hereby warrants, guarantees and undertakes responsibility to replace free of charge defected part items material, found upon examination by an authorized representative of Afikim Electric Vehicle to be defective in material and/or workmanship according to the policy herby mentioned.
For the Lifetime of the Product from the date of delivery, Afikim Electric Vehicles will replace free of charge, any of the following Metal parts: Main Frame, Seat Post & Tiller Metal Parts
For two (2) years from the date of delivery, Afikim Electric Vehicles will replace free of charge, any of the following parts: Power Unit (Motor, Transaxle & EMB), Controller, Charger, Harnesses, Electronic sub-assemblies: Boards, Sensors, switches, Potentiometer, Fuses, Gas piston, Brakes
For one (1) year from the date of delivery, Afikim Electric Vehicles will replace free of charge, any of the following parts: Bearings, Bushings, Shock absorbers, Seat
This warranty does not extend to items which may require replacement due to normal wear and tear such as: Plastic shrouds, Motor brushes, Brake Pads, Tires and tubes, Bulbs & Lights, Upholstery, Rust, noises and/or Circumstances beyond the control of Manufacturer.
- This item has a 25% Restocking Fee.
- You are responsible for the cost of return shipping and the product must be in the original packaging.
- All accessories and items that were included in the box must be returned.
- Items canceled after the product has already shipped will be considered a return.
- Delivery and service fees are not refundable.
- Mattresses ordered with beds are non-returnable.
- An RA (Return Authorization) from Skyward Medical must be requested within 10 business days of delivery.
- The item must be shipped back to the address noted on the RA within 15 business days.
- Once approved, your refund, minus any restocking and freight fees, will be issued to your original form of payment.