Thank you for choosing our made-to-order products! We take pride in crafting items specifically tailored to your needs and preferences. Please review our policy regarding made-to-order products:

Order Confirmation: Once your order is placed for a made-to-order item, it will be processed and customized according to your specifications.

Cancellation Policy: Due to the nature of made-to-order items, which are custom-created specifically for you, we are unable to accept cancellations once production has begun. This policy ensures that we can continue providing personalized and high-quality products for all our customers.

Refunds and Exchanges: As made-to-order products are created uniquely for each customer, they are not eligible for refunds or exchanges, except in cases of defects or errors on our part. If you receive a product that is damaged or incorrect, please contact us immediately so we can resolve the issue promptly.

Order Modifications: If you need to make changes to your order, please contact us as soon as possible. We can accommodate modifications before production begins, but once the production process has started, changes may no longer be possible.

Customer Responsibility: Please ensure that all details and specifications for your made-to-order item are accurate before confirming your order. Review your order carefully, as we cannot be responsible for errors in the details provided by you.

We appreciate your understanding and cooperation with our made-to-order policy. If you have any questions or need further assistance, please don’t hesitate to contact our customer service team.